Archive for IT Help Desk

How to Create and Use Excel Macros

Microsoft Excel has a feature called macros, which records of a set of actions. You can record common processes and run them later to automate your actions. Follow these steps to create and run a macro.

5 Common Mistakes to Avoid when Making a PowerPoint

PowerPoint presentations are a great way to share information. When creating your presentation, avoid these mistakes to ensure that your PowerPoint looks appealing and communicates your message effectively.

What to Expect From a Help Desk

We know the feeling of logging onto a help desk when we’re desperate to solve an IT problem that’s interrupting our daily lives. This is an opportunity for IT teams to create a customer service experience with strong impact.