Archive for IT Help Desk

How to create and use Excel macros

Microsoft Excel has a feature called macros, which records of a set of actions. You can record common processes and run them later to automate your actions. Follow these steps to create and run a macro.

5 Common Mistakes to Avoid when Making a PowerPoint

PowerPoint presentations are a great way to share information with students, clients, colleagues, and beyond. When creating your presentation, avoid these mistakes to ensure that your PowerPoint looks appealing and communicates your message effectively. 1.

What to Expect From a Help Desk

This IT help desk for beginners guide will help you identify the right components for the best caller experience.