MANAGED IT SERVICES

Keeping the lights on. Blocking and tackling. The work that only gets attention when it goes down. This is the kind of infrastructure support Agio is known for, and it’s the dirty work our clients look to outsource.

Talk to Us

We understand your issues. Whether it’s with your internal team, who can’t get out of the weeds long enough for real project work, or with your current managed IT provider, who’s not making your life easier. We get it, and we have answers.

Consistency

There are more technology misses with your current infrastructure than wins, and your downtime to uptime ratio is no longer healthy.

Visibility

You open a case, and it goes into a black hole. No one’s following up and you have no idea of progress (if any).

Scalability

You’ve outgrown your IT service provider. The level of service has dropped off and they’re no longer feeding you forward-thinking guidance.


4,100

Servers

1,515

Network Devices

96 TB

Backed up Weekly

5,000

Mailboxes

3,885

Databases

Best In Breed Technology

Our constant evaluation of technology partners and tools ensures seamless service, while keeping you ahead of the curve.

Transparent Tools

We invest in platforms that allow you to see what we see. It’s nice to know you can check up on your managed IT provider if and when you feel the need.

Security DNA

We apply a bottom-up risk-based approach when designing our solutions so you get cybersecurity best practices built into our infrastructure services.

INSIGHTFUL REPORTING

We want you to know what’s going on in your environment over time so you can make decisions on what’s working within your current infrastructure and what’s not. With our DOMO reporting platform, you see:

  • A designed, visual breakdown to make things easy to digest

  • Trend analysis on cases, systems, etc.

  • Archiving of closed cases so you have a paper trail

  • An Account Manager to walk you through it all on a monthly basis

iMac
Crystal Bradford

"Communication is the key to successful relationships.”

Crystal Bradford

Team Lead, End-User Pod

Jimmie Dye

“Do you expect me to take this back to my client?!”

Jimmie Dye

Analyst, Client Support

David Berardi

"The only way to do great work is to love what you do."

David Berardi

Analyst, Systems

Michael Kotzum

“End is not a stopping point. End stands for Effort Never Dies.”

Michael Kotzum

Storage Engineer