JJ Burns, an $800 Million RIA, Partners With Agio for Managed IT & More
You’re an $800 million independent RIA with an increasingly unreliable MSP. Your calls aren’t answered and your problems aren’t solved. So, you turn to Agio for best-in-class IT support, unbeatable service, and solutions to your evolving needs.
The Challenge
You need responsive end-user support across the board. You want an MSP who knows the RIA space and cares about you as much as you care about you. Someone who will proactively identify and mitigate risk so you can focus on your core business objectives without technology concerns holding you back.
The Solution
Agio listens to you, understands your pain points, and takes a proactive approach to identifying and mitigating your risk.
They upgrade your network infrastructure, secure your end users with layers of cybersecurity technology, implement a patching schedule, and, of course, ensure you have the service you deserve. The entire process was transparent via AgioNow.
The Outcome
You’re relieved to find Agio addressed and alleviated your concerns and made the transition as seamless as it could be.
AgioNow is a game-changer. Once you’re onboarded, you have the power to onboard and offboard employees yourself, in a day. You can change passwords at will. You can track tickets from report to resolution.
You used to spend your days as the go-to for critical issues in the moment. Now you’re focused on the business of cybersecurity and compliance. You’d almost forgotten what relief feels like.
The Agio Difference
Customer success is Agio’s priority. They delivered dedicated support, transparency through AgioNow, and proactive solutions tailored to JJ Burns. It’s a true partnership with exceptional value that exceeds expectations.
The Takeaway
Agio prioritizes service and partnership over simple technology solutions. By taking the time to understand JJ Burns’ unique needs and challenges, Agio delivered customized support and tools that drive real business value, transforming the client experience.
