From financial services to healthcare, users have high expectations when it comes to technology. If something goes wrong, they want their problems solved — immediately. A global service desk is a central point of technology support, ensuring global users always have someone available to help solve tech issues.
A helpful and capable help desk is the hallmark of a great IT team. For companies within the alternative investment space and healthcare industry to thrive in the digital age, you must move beyond traditional IT support. Global service desks cater to the needs of today’s business landscape by offering a broader range of services,
Your servers are everything — they protect important business plans and confidential client information. Yet, most businesses do not take full advantage of server management practices. What you need is a server management solution that incorporates automated processing and human-based support into your practices, and that’s what Agio is here to provide.
Data is complex yet crucial. In highly technical industries like financial services and healthcare, you need the ability to store and access databases so that information is always at your fingertips. Partnering with a trusted database management service provider ensures your data’s availability and security.
Modern businesses rely on technology for their most vital functions — especially healthcare organizations, private equity firms, and companies in the alternative investment space. Servers are the foundation of a reliable technology infrastructure. Partnering with a dedicated IT provider specializing in server management ensures a more secure, reliable, and resilient IT environment.
Network management is a full-time job — and an essential one at that. It requires complete commitment, round-the-clock monitoring, and advanced responsiveness to keep your business at peak performance. Many businesses make the mistake of only investing in network management after they face a data breach or loss of service, but with Agio’s network management
Your databases contain all your most essential information, including personnel details, confidential agreements, and client data. Keeping these information centers organized, updated, and protected is a full-time job, but with a database management system (DBMS), you can ensure maximum protection of your files with minimal effort. Let Agio take the helm in your database management
Your servers do so much for you, from storing sensitive information to sending communications and automating daily processes. But for them to do this essential work — and do it well — they need support from experienced professionals. Server management keeps things running smoothly, and when you outsource it to a third party, you can
Cybersecurity noncompliance results from neglecting the guidelines established by the United States Securities and Exchange Commission (SEC), making your sensitive data vulnerable to hackers. Data breaches also affect your customer’s trust in your company and compromise their information. Given the inherent risks of a cyberattack, the SEC introduced new rules requiring public companies to be
Although hedge funds, family offices, and other asset managers must also prioritize cybersecurity, private equity firms face a particularly complex challenge. Due to the vast amount of personal and financial data they handle, these firms are a prime target for bad actors. That’s why private equity firms must improve their cybersecurity practices and foster a
Any device that connects to a computer network is an endpoint. Laptops, desktop computers, smartphones, and tablets are all examples of these devices. Securing endpoints in a business setting can be challenging, as IT teams have less access to these devices than internal networking infrastructure.
There are many reasons why your organization might consider switching IT providers. When you outsource IT, you may experience frequent downtime due to technical difficulties, unreliable security that does not scale with your business, and unclear communication. Your company may consider a new provider that addresses these issues and provides precursive measures to minimize downtime.
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