Modern businesses rely on technology for their most vital functions — especially healthcare organizations, private equity firms, and companies in the alternative investment space. Servers are the foundation of a reliable technology infrastructure. Partnering with a dedicated IT provider specializing in server management ensures a more secure, reliable, and resilient IT environment.

Here are some services and features that a professional server management provider should supply.

Monitors your servers 24/7

Your business may not run 24 hours a day, but your network server should. When you choose a server management provider, be sure they offer 24/7 availability, especially for monitoring. If a server-impacting event is detected, you must know that your provider is on top of the issue — day or night.

Employs expert server engineers

Server engineers are highly skilled professionals who monitor, configure, and manage server hardware and software while proactively fixing potential problems. These specialized workers should possess strong technical skills to administer routine activities and urgent solutions for a frictionless server environment.

Provides comprehensive server management services

Comprehensive server management is an all-inclusive service that manages every aspect of your server infrastructure. Full-service administration includes oversight of hardware and software components, configuring server settings, monitoring the server’s health, implementing updates, and troubleshooting issues as they arise.

Your server management provider should perform the following services:

  • Regular server backups to prevent data loss
  • Backup and disaster recovery tests
  • Scheduled change management procedures
  • Break-fix support to restore functionality or service
  • Governance activities with recommendations to optimize performance

Leverages the right tools and technology 

From accessing files to internet speed, your server management provider’s performance directly impacts your daily IT tasks. They must have the tools, technology, and bandwidth capabilities to ensure peak performance and availability for your users, both locally and globally.

Ensures outstanding cybersecurity measures

Security is of critical importance in nearly any industry that uses technology. Your server management provider must implement cutting-edge cybersecurity protocols and controls to protect sensitive data and prevent cyberattacks. From installing antivirus software to proactive patch management, server management services should reduce cybersecurity incidents and strengthen your security position.

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Detects service-impacting events

Reliability and resilience are the two pillars of outstanding server management service. Outsourcing the complexities of server management should eliminate potential outages and reduce the number of service disruptions. When an event is detected that could disrupt your business, you should trust that your provider is actively working to restore service and prevent future issues to keep your team productive.

Find out more about Agio’s server management services

Free up your internal IT team to focus on your firm’s growth without the responsibility of server management. Outsource your server needs to the expert server management team at Agio. Contact us today to learn about our tailored server management services.