If time is moneyΒ (and when isn’t it?), anyβ€―downtimeβ€―your company experiencesβ€―takesβ€―IT resources away from critical initiatives and directlyβ€―impactsβ€―your bottom line.β€―Your teamΒ shouldn’t spendΒ timeΒ blocking and tacklingΒ when theirΒ hands are fullΒ operatingΒ big-picture projects that drive revenue.

We’ve seen firms attempt to implement on-prem monitoring systems only toΒ fall downΒ when it comes to maintenance. You can’tΒ think strategically if you’re stuck in the weeds all day fighting tactical fires. Agio can keep you on track and focused on the projects you need to feedΒ revenue.Β How? We’re glad you asked.

OurΒ Network ManagementΒ serviceΒ offersΒ complete administration and customized fine-tuning of your network. We secure the back-end infrastructure and stored data and closely monitor and manage routers, firewalls, and analytic data for traffic flowβ€”all the things you don’t have time for when you’re focused on generating revenue. Our highly trained and skilled team administers and troubleshoots your networkΒ allowing you to maintain best-in-class service without pulling your IT team into troubleshooting and remediation.

The crux of our Network Management service is theΒ Agio Monitoring Service (AMS).Β With AMS, Agio monitors, collects, analyzes, and manages all network connectivity and network hardware for availability and performance issuesβ€”and we do it transparently in real-time. This single pane of glass allows us to monitor your infrastructure while providingΒ you with complete visibility.

When AMS finds an issue, it works in tandem withΒ AgioNowΒ (ourΒ service management platform). WhenΒ AgioNowΒ receives an alert, it uses machine learning (ML) and AI to look at overall history to determine if a problem is unique or similar or the same as something already in the system that has been previously fixed. This process limits the noise of multiple cases and allows us to focus on the real issue so we can work quickly to resolve the problem based on past information.

For example, if we receive 10Β ServersΒ Down alerts within a short amount of time,Β AgioNowΒ uses ML and AI to cut through the noise to see if there are multiple issues, or if it’s a single network issue with a snowball effect causing issues for multiple systems down the line. We save you time, money and resources by solving problems swiftly and efficiently.

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We think that’s a pretty good service offering, but we couldn’t just stop there. We know you have choices, so we go above and beyond our competitors.Β Here are just a few things that put us over the top:

 

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Desktop As A Service

AgioNow

You getβ€―enhanced standardization, instrumentation, and automation while leveragingΒ IT Infrastructure LibraryΒ (ITIL)Β best practices. The result is strategic data-driven decisions and a frictionless IT experience for our customers.

 

Cross-Domain Visibility

AMS spans servers, storage, network, virtualization, databases, and applications to automatically cross-correlate metrics in real-time.

 

Scalability

A single instance of AMS canβ€―monitorβ€―applications in data centers, private or public clouds, and remote offices.

 

Full-Stack Application Insights

You can track application availability and performance metrics together with the performance of your infrastructure, cloud, and networks. We provide:

  • Custom Service Level Agreement (SLA) reports.
  • Unlimited dashboards.
  • Advanced application metrics offering a 360-degree view of your critical business applications.

 

Configuration Management

AMS uses an auto-discovery process to pull and backup configuration files (including serial numbers and encryption settings) from network,β€―server,β€―and storage devices. We flag policy violations when they happen and update or restore configurations on the fly without bringing development to a standstill.

 

Centralized Log Management

Eliminate context switching between IT infrastructure monitoring and log management products by correlating relevant logs in a single platform. Create custom alerts to look for specific log messages or alerts on anomalous log patterns using continuous profiling algorithms.

 

ChangeΒ ManagementΒ Process

We applyΒ a set of controls to updatesβ€―made in your environment,β€―indicatingβ€―the reason for the change as well as the party who made it.

In short,Β Agio Network ServiceΒ provides outcomes by reducingΒ noiseΒ so you have the time and space to see the bigger picture and move forward accordingly.

Cybersecurity Governance Framework

Summary

AgioΒ proactively managesΒ your infrastructure and IT environment toΒ ensureΒ it’s in a healthy state and stays that way. What does that mean? It means reduced downtime, early detection and remediation, andΒ completeΒ reporting and accountability. Most of all, it means increased productivity, system availability, efficiency, and performance.

Agio’sβ€―Network ManagementΒ Serviceβ€―providesβ€―peace of mind by ensuring yourβ€―criticalβ€―network isβ€―optimizedβ€―andβ€―leveragesΒ ML and AIβ€―to correlate issues,Β reducing the time it takes toβ€―identifyβ€―and resolve networkβ€―incidents. The result is improved performance, reliability, andβ€―security.Β The best part? Your teams can focus on what matters without the stress of network management.

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Can you affordΒ notΒ to engage Agio Network Management services?

Give us a call. We’re here to help.

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