Technology For Managed IT & Cybersecurity: AgioNow
Easier, faster, safer technology. So you
can get back to doing what you do best.
We’re making strategic decisions to deliver a frictionless IT experience.
The AgioNow platform allows for dramatically enhanced standardization, instrumentation, and automation while leveraging ITIL best practices. This means seamless service for you and your people.
Our event management and correlation, problem management, and root-cause analytics reduce any recurring issues quickly and efficiently. Once you’re onboarded, you’ll be able to see the reduction in your case count over time (so you know it’s working).
If you do have an issue, we fix it faster by leveraging automation and instrumentation for the most efficient workflows.
We pair always-on support from your dedicated Customer Success Manager with expert insights to give you the information you need to feel confident in our service.
Your all-access portal.
Clients can access the AgioNow Customer Service Portal to see the current status of their cases, escalate issues, access training and view market insights.
The AgioNow Chat puts you in touch with an agent in real time. Accessible 24 hours a day, 7 days a week. So you never have to wait on hold again.
Get a full picture of the health of your environment via Agio Insights, our regular reporting platform. Accessible anywhere, anytime.