Your service, evolved.
No one likes waiting around for an IT problem to be solved — especially when you’re waiting in the dark.
The next generation of the AgioNow Portal puts control into the hands of the customer.
AgioNow optimizes productivity and connects people, processes, and systems with a single platform for IT service management.
Learn more about the new AgioNow Self-Service Portal below.
To request a reservation to onboard your team to the AgioNow Self-Service Portal, submit a request via the form above, and your Customer Success Manager will reach out to you to schedule.
Open a Case
Log a new case in seconds with just a few clicks.
- Agio’s AI-driven case management automation reduces friction and speeds time to resolution.
- And the AgioNow Portal gives you complete transparency and updates on case status throughout the case lifecycle.
My Case Log
- And not just for one case. All your cases are tracked and categorized from creation through to resolution.
- Users can sort case log by priority, status, and last touch.
- So, there’s no more waiting in the dark.
You can also add and remove applications and devices on-demand.
And leverage Agio’s proprietary AI-driven Level 1 Support Automation API to:
- Add or remove user access
- Block or white list email domains
- Adjust distribution lists across your organization and more….
Get access to three options of reporting dashboards.
- View case information for today, the last 7 days, and the last 30 days
- The information is updated on a regular basis, usually daily
- Three different reporting levels give users access that is specifically designed to meet their needs