IT Help Desk
Keep your end users happy – and free your internal IT to focus on bigger picture projects, with around-the-clock technology support.
What you’ll get:
- 24x7x365 support to empower users to work effectively anywhere, anytime
- Reduced cost, decreased risk, and increased productivity
- ITIL and NIST-aligned cybersecurity best practices for security, reliability, and resiliency
- Transparency into your environment via our proprietary platform, AgioNow
Trusted by the best
in the industry.
Does your current provider measure up?
Faster resolution
We fix your issues faster by leveraging automation and instrumentation.
Fewer Issues
Our technology reduces recurring issues quickly and efficiently.
Expert Insights
We deliver proactive recommendations to ensure your environment operates seamlessly.
weekly
Frictionless service
for your end users.
Global Service Desk
The evolution of the traditional help desk, our ITIL-aligned, onshore-based support team supplements your internal IT team’s increased workload, freeing you up to focus on bigger picture projects.
On-Site Support
For the times when remote help isn’t enough, our on-site support team has boots on the ground. Whether they’re full time or on demand, your dedicated Agio resource will work efficiently with your end users to fix your issues.
Desktop-as-a-Service
Keep your people productive and secure with a multi-session, personable, and persistent Windows experience—accessible from anywhere and complete with essential applications to encourage collaboration.
Microsoft 365
Innovate, learn, and connect from anywhere using Microsoft 365’s secure, productivity boosting solutions. We’ll configure the right tools for your needs, and ensure your workforce is empowered to get the most out of Microsoft’s collaborative apps.
Endpoint Services
Your users have more devices than ever. Our team keeps stays on top of all of them. From set up and removal, to monthly patching and architecting policies to safeguard data, we’ll keep track of every single device in your network.
We had a seamless transition moving the staff to work from home, and I am so glad we made the change to Agio’s SkySuite solution. I 100% recommend this offering to any likeminded firm, and I am a big supporter of Agio’s model.
with $800 million in AUM
